Terms & Conditions

Cozy Kitchen Catering Services

Last updated: June 2026

1. Booking & Confirmation

All bookings are subject to availability and are only confirmed upon receipt of a deposit payment of 30% of the total estimated cost. Cozy Kitchen reserves the right to decline any booking.

2. Payment Terms

A 30% deposit is required to confirm your booking

The remaining 70% balance is due 48 hours before the event

All payments are in Ghana Cedis (GHS)

Accepted payment methods: MTN Mobile Money, Vodafone Cash, Bank Transfer, Cash

3. Guest Count Changes

Guest count may be increased up to 7 days before the event (subject to availability)

Reductions in guest count are only accepted up to 14 days before the event

Last-minute reductions (less than 7 days) will still be charged at the original quoted amount

4. Cancellation Policy

Please refer to our Cancellation Policy for full details on refunds and cancellation terms.

5. Food Safety

Cozy Kitchen maintains the highest food safety standards. All food is freshly prepared on the day of the event. We are not liable for any issues arising from improper storage of food after service.

6. Liability

Cozy Kitchen's liability is limited to the value of the catering service provided. We are not responsible for any consequential losses.

7. Contact

For any queries, contact us at cozykitchentema@gmail.com or call 0277737561 / 0548780866.